Access

If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Wheelchair access

The Surgery is a converted terrace building with many stairs but there are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask Reception for assistance as they are always happy to help. There are two step free accessible clinical rooms.

We have one accessible general toilet on the ground floor.

Hearing Impairment

We are able to text and email information as appropriate to you. Please discuss with Reception.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind/Partially Sighted

If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• Action for Blind People
• Blind.org.uk
• Blind in Business
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Website

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Now
• Disability Action
• Mencap
• Business Disability Forum

Interpretation Services

We can arrange/ call for a translator or sign language interpreter to be present or available on the telephone when this is required by a patient.